Shiiping Policy
Naughtybydesire Shipping Policy
This Shipping Policy explains how orders are handled and delivered when you shop with Naughtybydesire. Because many of our customers choose us specifically for our privacy focused and professional service, we have built our entire shipping approach around discretion, care, and reliability. Every order is prepared thoughtfully and sent in a way that protects both the condition of the items and the privacy of the person receiving them. This policy applies to all purchases made through our website and outlines the steps we take to make the process smooth from start to finish.
At Naughtybydesire we begin working on each order as soon as it is placed. Most parcels are prepared within one to two business days and we notify customers by email once their order has been dispatched. Our priority is to maintain a dependable system so that customers can shop whenever they like without worrying about unexpected delays. This steady approach is something we take seriously because we want the buying experience to feel consistent and trustworthy every time.
We use reputable postal and courier partners who provide secure delivery within the United Kingdom and to international destinations. Customers within the UK can choose standard delivery or a faster express option depending on their needs. International shipments vary in arrival time because of distance and customs procedures and for this reason we offer estimated timeframes rather than exact dates. Even though shipping times may shift due to seasonal demand or external circumstances, we continue to monitor the progress of dispatched parcels and assist customers if an issue arises.
Discretion is one of the core principles of Naughtybydesire. We send every parcel in plain packaging without branding, logos, or wording that could reveal the contents or nature of the order. Only the essential postal information is displayed. We treat privacy as a professional obligation and not as an optional feature. The same level of confidentiality is provided for every order whether it is a single magazine or a large collection. Customers can receive their parcels at home, the workplace, a neighbour, a parcel locker, or a collection point without worrying about unwanted attention.
Professional presentation continues inside the packaging. Each item is wrapped securely to protect it during transit. Many of the products we sell are vintage, collectible, or rare, so they are handled with particular care. We use protective materials that keep magazines flat and clean, safeguarding them from moisture, bending, and other forms of damage. Parcels are checked before they leave our workspace so that we know they have been packed correctly and are ready for the journey ahead. Most orders include tracking information which allows customers to follow their delivery as it moves through the postal network. This transparency helps reduce uncertainty and gives buyers peace of mind.
If a parcel is delayed or appears to be lost we encourage customers to contact us as soon as possible. Although we cannot control every part of the postal system, we always do our best to investigate the issue and communicate clearly with the courier. Our goal is not only to resolve problems quickly but also to show that we stand behind our service and take customer concerns seriously. Professionalism means more than sending parcels on time. It also means supporting customers when something unexpected happens.
Naughtybydesire ships worldwide whenever it is legally permitted. International customers are responsible for any customs charges, duties, or local taxes that may apply in their country. These fees are set by each region and can vary significantly. We recommend that international buyers familiarise themselves with their local import requirements so that no surprises occur during the delivery process. Our packaging remains discreet regardless of destination and complies with postal regulations to promote smooth customs clearance.
Because we handle every order personally, we maintain a high standard in how items are stored, wrapped, and prepared before shipment. Our workspace is clean, organised, smoke free, and pet free which ensures that items remain in excellent condition. Collectors and enthusiasts often comment on the quality of our packaging and the care taken with each item. This attention to detail is part of what defines Naughtybydesire and sets us apart from generic sellers. Professionalism for us means treating every order as if it were our own.
We also recognise that some customers may have specific concerns about delivery or privacy. Whether you need advice on the best shipping option, require special handling instructions, or want reassurance about how your information is kept confidential, we are always open to communication. Our approach is friendly, respectful, and discreet. Customers can speak freely about any concerns knowing that everything shared with us is treated with care and confidentiality.
As we continue to grow and expand onto additional platforms we remain committed to maintaining and improving the high standards that our customers have come to expect. The way we handle shipping reflects our values as a business. We want every buyer to feel that their parcel was prepared thoughtfully, handled professionally, and delivered discreetly. Our team takes pride in ensuring that the entire experience from ordering to unboxing feels reassuring and reliable.
This policy may be updated as new services become available or as we refine our procedures. Any significant changes will be reflected here so that customers always have access to accurate information. We encourage customers to revisit this page periodically if they are curious about updates or adjustments.
Naughtybydesire remains dedicated to offering a discreet, professional, and thoroughly reliable shipping service. Every parcel is a responsibility we take seriously and every delivery is part of the trust our customers place in us. Whether you are located in London, elsewhere in the United Kingdom, or anywhere across the globe, you can rely on us to prepare and send your order with the highest level of care and confidentiality.