Privacy Policy

Last updated: 26 November 2025

Naughtybydesire is committed to respecting the privacy of every visitor and customer who interacts with our website. We understand that personal information is sensitive, and we believe that trust is earned through transparency and responsible data handling. This Privacy Policy explains the type of information we collect, the reasons we collect it, how it is used, and the steps we take to keep it secure. It also outlines the rights you have under data protection laws, including the General Data Protection Regulation which applies to customers in the United Kingdom and the European Union.

Our intention is to provide a clear explanation that reflects how our site functions in a real everyday shopping environment. Whether you are browsing our products, creating an account, placing an order, sending a message, or subscribing to updates, we want you to feel confident that your information is handled with care.

Information We Collect

When you use Naughtybydesire, we may collect personal details that help us provide our services. This can include your name, your email address, your delivery location, and any other information you provide when placing an order or contacting us. Payment information is processed securely by our third party payment providers who specialise in encrypted transactions. Naughtybydesire never receives full card details and we do not store complete payment information on our systems.

We also gather certain data automatically as you browse the site. This may include your internet protocol address, the device and browser you use, your general location, and information about how you navigate through our pages. Cookies and similar technologies may be used to remember preferences, maintain your shopping basket, measure website performance, or understand how visitors interact with our content. Cookies are common tools used across most websites and you can control them through your browser settings.

If you choose to create an account, sign up for newsletters, or follow us on external platforms, we may also store the information you voluntarily provide during those interactions. This allows us to maintain your account, deliver updates, and tailor your experience.

How We Use Your Data

Your personal information is collected to support the services we provide. The main reason we use your data is to process your orders. This includes receiving payment through a secure provider, preparing your package, arranging delivery, and keeping you informed throughout the process. We may also use your information to answer questions, investigate concerns, or resolve any issues you raise.

Information about how visitors use our site helps us understand what works well and what might need improvement. For example, it may guide us when we update product pages, adjust navigation, or improve accessibility. Understanding patterns in visitor behaviour also helps us plan stock levels and learn which categories are most popular.

If you choose to join our mailing list, we may send updates, product announcements, or special offers. We only send marketing messages when you actively agree to receive them. You can unsubscribe from these emails at any time by following the link included in every message or by contacting us directly.

Data may also be used to protect the website, detect fraud, comply with legal requirements, or respond to legitimate requests from authorities. These situations are uncommon but necessary to ensure the platform remains safe for everyone.

Sharing Information

Your information is treated as confidential. Naughtybydesire does not sell personal data and does not share information with unrelated companies for their own advertising. The only organisations that receive access to limited personal data are those that help us run the essential functions of our store. This typically includes payment processors, shipping partners, website platforms, email service providers, and analytical tools that help measure performance and reliability.

For example, our payment partners receive encrypted information so that they can verify and complete your transaction. Delivery services receive your name and delivery information so that your order can reach you. Our website hosting service provides the structure we use to display products, manage stock, and allow visitors to browse safely.

All third party partners are chosen carefully, and we expect them to maintain high standards of privacy and security. They are only given access to the information required to complete their tasks and nothing more.

Your Rights

As a customer or visitor, you have several rights under data protection laws. You have the right to request access to the personal information we hold about you. You may ask us to correct details that are inaccurate or incomplete. You can request the removal of your information when it is no longer required or when it has been processed unlawfully. You may also request limitations on how your data is used in certain circumstances.

If you have provided consent for marketing messages, you can withdraw that consent at any time. Doing so will stop promotional communication but will not affect essential emails related to your orders.

You have the right to request a copy of your information in a format that allows it to be transferred to another service where applicable. If you wish to exercise any of these rights or need help understanding them, you can contact us and we will respond in a reasonable time. Please send such requests to our email address at remonyanik101@gmail.com or through our contact form if you prefer.

Security

We understand the importance of protecting personal information. Naughtybydesire uses secure systems provided by Wix and other trusted partners to ensure data is stored responsibly. These systems include encrypted connections, account protections, and monitoring tools that help identify potential risks. Access to personal information is limited to individuals who genuinely need it to perform their work. Any data transferred to external partners is done using secure methods that meet legal standards.

Although no system can guarantee complete protection, we take security seriously and work to maintain a safe environment. If an issue ever arises, we will follow the appropriate procedures to minimise impact and inform those affected.

Data Retention

We keep your personal information only for as long as it is required. Order information may be retained to comply with tax obligations, legal requirements, or dispute resolution processes. Account information is kept for as long as your account remains active. If you request deletion, we remove your data except for information that must legally remain in our records.

Browsing data and analytical information are stored for a shorter period and are usually kept in a form that does not directly identify individuals. This helps us understand long term trends without keeping unnecessary personal details.

International Transfers

Most of the services we use operate within the United Kingdom or the European Union. However, some third party tools may store information on servers located in other countries. In such cases we make sure that appropriate safeguards are in place, such as approved contractual clauses or other recognised protection frameworks. These measures ensure that your information remains secure even when processed outside your region.

Cookies and Tracking Technologies

Cookies are small files placed on your device to support the functioning of our website. Some are essential for the website to work, such as those used to maintain your basket or keep you logged in. Others help us understand which pages people visit most, or how quickly the site loads for different users. Cookies may also be used to remember your preferences so that you do not have to enter the same information repeatedly.

You have the ability to control or block cookies through your browser settings. Doing so may affect your ability to use certain features but the choice is entirely yours. We do not use cookies to identify individuals unless they choose to create an account or place an order.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect improvements to our services, changes in the law, or adjustments to how we operate. When updates occur, the date at the top of this document will be revised to show the most recent version. Significant changes will be communicated in a way that helps visitors stay informed.

If you have questions about this Privacy Policy, requests regarding your data, or concerns about how your information is handled, you are welcome to contact us. We appreciate hearing from our users and we will do our best to assist you.

You can reach us by email at remonyanik101@gmail.com

Naughtybydesire remains dedicated to providing a respectful and transparent environment where privacy is valued and protected. We thank you for choosing to browse and shop with us.